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FAQS
   Why buy a car from Kiichiro Motor? What advantages am I offered?
    Kiichiro Motor is a company created by Toyota-Lexus ex-employees, exclusively specialised in Toyota, Lexus and Subaru and focussed on Toyota, Lexus and Subaru clients. We choose the best vehicles from what is available and subject them to gruelling quality controls using efficiency-focussed systems. This means we can offer you the finest vehicles with the best guarantees (written, not verbal) and the best prices. We are a highly agile, flexible company, which means we can adapt to every client’s requirements and provide him with a wide range of facilities. It’s not just that we take our work very seriously and love our cars; we are absolutely devoted to our brand and to what we do. And it shows.

    However, if what you want is a straight list of advantages, instead of the intangible ones you saw above, then here goes ...

    1) Product quality. To a great extent, the merit lies with the excellent product the brands provide us with. Even so, Kiichiro Motor subjects its vehicles to gruelling quality controls to underline the perfect condition already certified by Toyota, Lexus or Subaru.

    2) Guarantees. Once the factory guarantee has run out, Kiichiro Motor offers the same one as that supplied by Toyota, Lexus or Subaru, as was already stated in the question “What guarantee does Kiichiro Motor offer on the vehicles it sells?”

    3) Freedom of time-tables. The company’s flexibility means it adapts to the client, not the other way round. We open when you get here and we close when you leave; the only time-table that counts is yours.

    4) Communication. At Kiichiro Motor there are no telephonists to tell you the person you’re calling is not available at the moment, or is in a meeting, or with a client, or can’t come to the phone; and there’s none of that infuriating music while you’re on hold. Telephone lines are direct; there are no switchboards and no excuses. Dialogue with any staff member is direct.

    5) Best value prices. At Kiichiro Motor we do without a lot of creature comforts in the quest for maximum efficiency, which means we can offer you the best product and the best value for money. It’s a fact that you won’t find a product as good as ours at a lower price.

    6) After-sales service. Our clients enjoy the most extensive after-sales service, because they can choose the official dealer they want to take their car to or let us look after everything, from collecting the car through servicing it to delivering it to your door. Further information in the section “After-sales”.

    7) Kiichiro Club. The devotion we feel for what we do shines through, among other things, in the Kiichiro Club, a meeting point for clients where they can enjoy their fantastic vehicles and the open air on 4x4 routes, or company days and driving courses on race tracks.

    8) Speed. Kiichiro Motor’s pledge is to answer any doubt, request for information, suggestion, etc., in no more than 24 working hours.


   What guarantee does Kiichiro Motor offer on the vehicles it sells?
    At Kiichiro Motor every effort is made to provide you with the best possible product at the most competitive price. Thus, practically all the cars are carefully chosen by our specialists and come directly from the factory or, in some cases, from official Toyota, Lexus and Subaru dealers in Spain or Germany. All of them have been carefully checked by specialised Toyota, Lexus or Subaru staff and hold certificates regarding their perfect condition, their place of origin and their mileage. And, if that’s not enough, we offer the same guarantees or guarantee extensions offered by Toyota, Lexus or Subaru1, depending on the age of the vehicle or the client’s preference, to give you complete peace of mind when the time comes to purchase, and full enjoyment of the vehicle acquired.

    1 Guarantee service provided by Esegea for Kiichiro Motor and Toyota,Lexus and Subaru for pre-owned vehicles.


   How much do I save by buying a vehicle from Kiichiro Motor?
    The economic advantages are clear and not to be sniffed at. In the case of all ready registered cars, the price you pay at Kiichiro Motor is much lower than for products with similar performance or new ones.

    By buying a car that is already registered, you save a great part of the depreciation that new cars suffer. In this case, it is calculated that, on average, the depreciation per year of the car´s life is double that of a pre-owned one.

    For self-employed workers or companies, VAT can sometimes be discounted, as explained in the question “Can I, or my company, discount the VAT?”

    And finally, when you buy a car from Kiichiro Motor, you have an after-sales service plan that will help you save money, time, trouble and annoyance.

    However, if what you are thinking about is a brand new car, do not worry, because we put at your disposal almost the whole Toyota, Lexus and Subaru range at prices some times up to 25 % lower than at the traditional dealerships, in which an important part of your money goes to pay for their nice facilities, their management cars, the telephonists, the interests for the cars on stock… and a long etcetera of expenses that we do not have. That is how we smash their prices and overcome the effects of the depreciation leaving you only with the benefits and services that Kiichiro Motor puts at your entire disposal.


   Where can I get my car serviced?
    At Kiichiro Motor we have developed a system aimed at enhancing your convenience and peace of mind. Convenience because we look after picking up the car to take it to be serviced and we get it back to you wherever you want2. And peace of mind because everything that is done on your car is done by Toyota, Lexus or Subaru specialised personnel. However, if you choose to look after it yourself, Kiichiro Motor will take care of getting the best conditions for you at the Official Toyota, Lexus or Subaru Dealership of your choice.

    2 Service temporarily limited to Madrid and outskirts.


   What funding conditions does Kiichiro Motor offer me?
    At Kiichiro Motor we will find you the funding that best suits your pocket, thanks to our wide range of options and instalment systems, both in credits and leasing, so all you have to worry about is what’s going to be the best colour for your new car.


   Does Kiichiro Motor take care of my old car?
    Kiichiro Motor is exclusively a Toyota, Lexus and Subaru dealer, so we don’t purchase any vehicles of any brands other than these. However, in order to offer a service to our clients, if your car is another brand, Kiichiro Motor will contact other dealers to arrange a deal that will be to your satisfaction.


   Do I have to pay a deposit to bring or reserve a car?
    Kiichiro Motor will ask you to leave a deposit to reserve and remove your car from the stock of vehicles on sale, or the payment of transport costs in the case of a specific vehicle ordered by the client. However, if the client’s circumstances should change, or he should lose interest in the vehicle for whatever reason, the full deposit will be returned by Kiichiro Motor as soon as the vehicle is sold to a third party.

    But in case you do not fell comfortable leaving a deposit and you would like to order a car, we offer you the option of ordering the car with a contract attached to a bank guarantee for the same value of the deposit. If you are completely satisfied, the transaction goes ahead as it was planned, but if we do not comply exactly with all the terms of the agreement and the previously signed contract, we would not be able to exercise your guarantee and you would be free to do what ever you please.


   Can I test drive the car?
    Of course. Not only can you test drive it: we recommend you to. If the car is in stock, you can test drive it any time you want, regardless of commercial opening times. If you want to test drive the car at lunch-time, because it’s when you can get away from the office, that’s fine. If you prefer to do it after work, no problem. In the case of cars that have to be imported, Kiichiro Motor will do everything possible to get a vehicle of similar characteristics so you can test it before you order your own. Of course, when the car you ordered arrives, you’ll get to test drive it, and if you’re not completely satisfied, your deposit will be returned in full, as we explained in the question “Do I have to pay a deposit to bring or reserve a car?”


   Can I register it in the name of a company?
    Of course you can; no problem. Once you have requested the necessary documents, our office will handle all the paperwork.


   Can I, or my company, discount the VAT?
    Both self-employed workers and companies have the possibility of discounting the vehicle purchase VAT, as long as they can present an invoice with the VAT specified. These invoices can only be issued for operations with new vehicles or vehicles that previously belonged to a company (KMO cars, management cars, etc.) At Kiichiro Motor, practically all the cars are brand new or come from already-registered Toyota, Lexus and Subaru dealership stocks, so the answer to this question, in most cases, would be: yes, the VAT can be discounted.


   What about delivery times?
    Delivery time depends on the availability of each vehicle. If it’s one we have in stock, it’ll take about three days. If it has to be imported or ordered specially, the time would vary. Whatever the case, Kiichiro Motor pledges to answer any enquiry regarding availability and delivery times of a specific model in 24 working hours at the most.